Frequently Asked Question

Downloads for Older Software

The following is a list of legacy products we no longer host full-setup downloads for:

• SureThing Labeler 5.x (family of products)
• SureThing Labeler 4.x (family of products)
• SureThing Labeler 3.x (family of products)
• SureThing 2.x (family of products)
• Design Express 1.x (family of products include Office Labeler and CD Stomper)

If you're looking for an OEM version such as those bundled with Memorex or a printer, please contact the respective company.

Updates for Older Software

You can still get updates for the above software here: https://www.surething.com/ST/downloads.asp.

Note: These updates are only for non-OEM and non-trial versions. You also cannot update from say version 4.x to 5.x; you can only patch or update within your version number.

License Keys and Serial Numbers for Older Software

Some of following products (not all) require license keys:

• SureThing 2.x
• Office Labeler 1.x

Note: To find a lost or replaced key, please refer to the manual or case for your key.

Trial or Limited Versions & Activation

Trial versions, OEM versions, and limited versions cannot be activated. You will need to install the retail software from the disc or full-setup download.