Frequently Asked Question
How to Calibrate your printer?
Last Updated 10 years ago
Feeding issues are most common with bottom feeding printers. If your label or design is printing off and you have the correct template selected, then you will need to calibrate your printer. Direct to disc CD/DVD printers do not require calibrating through SureThing.
- In SureThing open the design that is not printing correctly.
- Choose the Calibrate Printer command from the File menu. The Calibrate Printer dialog box appears.
- Confirm that the correct printer is listed in the Printer field.
- Place all the values back to 0.
- Pull out any paper in your printer and make sure to put in one full label sheet.
- Press the Print Calibration Sheet button to print on an actual label sheet.
- Fold the Calibration Sheet according to the printed instructions and enter the values in the Offset fields.
Your printer will now be offset by these values to accommodate for any errors in precision.