Frequently Asked Questions

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94 FAQs matched your search criteria.
  1. Can I save to .LSI (LightScribe Simple Labeler format)?
  2. Can SureThing open up my previous designs and projects?
  3. CRC - Cannot Initialize Installation', not a 'Valid Win32 application', 'Error Code 5', etc
  4. Disc playback issues with labeled discs
  5. Does LightScribe print in color?
  6. Does SureThing support my music player program?
  7. Error: "Selected file type is NOT allowed"
  8. Error: invalid font, Offending Command: yshow?
  9. How can I change my layout?
  10. How can I change the crop mark color?
  11. How can I make LightScribe darker?
  12. How can I make SureThing smaller?
  13. How can I maximize the application (make the progam larger)?
  14. How can I show other playlist information such as artist or playtime?
  15. How can I speed up ink dry time? How to prevent splotches and color melding?
  16. How can I type out a playlist manually?
  17. How can I use more fonts in SureThing?
  18. How do I access both Letter and A4 size templates?
  19. How do I adjust the center hole size for my Primera or Microboards printer?
  20. How do I burn (print) a LightScribe disc? I don’t see where it says burn?
  21. How do I change from a CD to Jewel Case (one type to another)?
  22. How do I change or select a template?
  23. How do I customize a template or make changes?
  24. How do I get metric (or standard) settings to appear in the SureThing program?
  25. How do I get rid of the words ‘Sample’ or ‘Your Text Here’, a picture, etc?
  26. How do I insert a serial number or sequence?
  27. How do I make something other than a disc label?
  28. How do I open my label image in other programs?
  29. How do I print multiple copies of the same design?
  30. How do I rotate...?
  31. How do I set the default font?
  32. How do I start a LightScribe project?
  33. How do I use my database file with SureThing?
  34. How do I use my scanner to import an image into SureThing?
  35. How do you change the color of a picture?
  36. How do you enter text?
  37. How to Add or Delete a Design?
  38. How to adjust the center hole size?
  39. How to apply labels without an applicator (by hand)?
  40. How to choose the Forty Fives/Vinyl template?
  41. How to create a custom CD/DVD printer template?
  42. How to crop in SureThing?
  43. How to delete a project, design, or template?
  44. How to draw a circle/ellipse?
  45. How to get a download or key for an older version?
  46. How to import a data playlist?
  47. How to import a playlist from CD?
  48. How to import from a player or burner such as iTunes or Windows Media?
  49. How to Import your Playlist from a Disc?
  50. How to insert a barcode?
  51. How to insert a playlist field?
  52. How to insert a symbol?
  53. How to insert your own image as a picture?
  54. How to print cut lines (crop marks)?
  55. How to remove an object?
  56. How to remove the History list?
  57. How to scan?
  58. How to show album art?
  59. How to start with a blank design/layout?
  60. How to switch from a Legacy template to a new one?
  61. How to use a custom template?
  62. How to use the Transparency Tool?
  63. How to use Transparencies?
  64. I have a playlist entry in the Playlist Manager, how do I add it to my label?
  65. Is my printer supported in SureThing Disc Labeler?
  66. Is SureThing Windows 7, Windows 8 compatible?
  67. Is there a SureThing Disc Labeler version for Mac users?
  68. Is there a user manual, user guide?
  69. I’m getting strange LightScribe errors, what should I do?
  70. I’m having an issue with LightScribe. What do I do?
  71. My design or label is printing off.
  72. Nothing is printing - How to do a Windows Test Print?
  73. Other scanner error, issue, or problem?
  74. Printing takes too long OR the printout does not resemble the design.
  75. Printing troubleshooting tips…
  76. Strange look, user interface, fonts, colors in SureThing?
  77. SureThing hangs at startup.
  78. The file associations for...have been lost or changed.
  79. The printer is mis-feeding even after calibration.
  80. What are the mvstcdxx.lst files?
  81. What are your paper specifications?
  82. What do I need to use LightScribe?
  83. What image file formats are supported in the SureThing?
  84. What is cropping and How to crop?
  85. What is LightScribe Preview Mode?
  86. What is SureThing Disc Labeler?
  87. What printer settings should I use?
  88. What registry keys does SureThing use (or delete)?
  89. What version of SureThing do I have?
  90. Where can I buy a LightScribe drive and/or discs?
  91. Where can I find the print progress?
  92. Where can I see burn progress?
  93. Why is LightScribe not printing as dark as it used to?
  94. Why is LightScribe not showing up?
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