Frequently Asked Questions

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79 FAQs matched your search criteria.
  1. Can SureThing open up my previous designs and projects?
  2. Colors are off, printer output does not resemble the design on screen.
  3. Disc playback issues with labeled discs
  4. Does SureThing support my music player program?
  5. Error: "Selected file type is NOT allowed"
  6. How can I change my layout?
  7. How can I change the crop mark color?
  8. How can I make SureThing smaller?
  9. How can I maximize the application (make the progam larger)?
  10. How can I show other playlist information such as artist or playtime?
  11. How can I speed up ink dry time? How to prevent splotches and color melding?
  12. How can I type out a playlist manually?
  13. How can I use more fonts in SureThing?
  14. How do I access both Letter and A4 size templates?
  15. How do I adjust the center hole size for my Primera or Microboards printer?
  16. How do I change from a CD to Jewel Case (one type to another)?
  17. How do I change or select a template?
  18. How do I customize a template or make changes?
  19. How do I get metric (or standard) settings to appear in the SureThing program?
  20. How do I get rid of the words ‘Sample’ or ‘Your Text Here’, a picture, etc?
  21. How do I insert a serial number or sequence?
  22. How do I install SureThing Disc Labeler?
  23. How do I make something other than a disc label?
  24. How do I move the printing (up, down, left, or right)?
  25. How do I open my label image in other programs?
  26. How do I print multiple copies of the same design?
  27. How do I rotate a Background?
  28. How do I rotate...?
  29. How do I set the default font?
  30. How do I stretch or fit my background image to the label?
  31. How do I use my database file with SureThing?
  32. How do I use my scanner to import an image into SureThing?
  33. How do you change the color of a picture?
  34. How do you enter text?
  35. How to Add or Delete a Design?
  36. How to adjust the center hole size?
  37. How to apply labels without an applicator (by hand)?
  38. How to choose the Forty Fives/Vinyl template?
  39. How to Configure a Brother printer manually?
  40. How to Configure a Canon printer manually?
  41. How to Configure an Epson printer manually?
  42. How to create a custom CD/DVD printer template?
  43. How to crop in SureThing?
  44. How to delete a project, design, or template?
  45. How to draw a circle/ellipse?
  46. How to get a download or key for an older version?
  47. How to import a data playlist?
  48. How to import a playlist from CD?
  49. How to import from a player or burner such as iTunes or Windows Media?
  50. How to insert a barcode?
  51. How to insert a playlist field?
  52. How to insert a SureThing background?
  53. How to insert a symbol?
  54. How to insert your own image as a background?
  55. How to insert your own image as a picture?
  56. How to print cut lines (crop marks)?
  57. How to remove an object?
  58. How to remove the History list?
  59. How to save/export to an image (jpg, pdf, etc)?
  60. How to scan?
  61. How to show album art?
  62. How to start with a blank design/layout?
  63. How to switch from a Legacy template to a new one?
  64. How to use a custom template?
  65. How to use right to left fonts such as Hebrew or Arabic?
  66. How to use the Transparency Tool?
  67. How to use Transparencies?
  68. I have a playlist entry in the Playlist Manager, how do I add it to my label?
  69. Is there a SureThing Disc Labeler version for Mac users?
  70. My design or label is printing off.
  71. Not responding or seems to hang during the installation of the font files.
  72. Nothing is printing - How to do a Windows Test Print?
  73. Printing takes too long OR the printout does not resemble the design.
  74. Printing troubleshooting tips…
  75. The file associations for...have been lost or changed.
  76. There are no devices compatible with this template. Would you like to print on plain paper?
  77. What does the "Select Your Disc Printer" Message mean?
  78. What printer settings should I use?
  79. Where can I find the print progress?

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